Service management and marketing : customer management in service competition
Gronroos, Christian
Service management and marketing : customer management in service competition - 3 - New Delhi Wiley India 2012 - X, 483
9788126512874
Services industries- marketing ; Customer services
658.8 GRO
Service management and marketing : customer management in service competition - 3 - New Delhi Wiley India 2012 - X, 483
9788126512874
Services industries- marketing ; Customer services
658.8 GRO