Service Management operations, strategy, information technology

Fitzsimmons, James A; Fitzsimmons, Mona J,; Bordoloi, Sanjeev

Service Management operations, strategy, information technology - 8 - Chennai McGraw Hill 2014 - xviii, 524p. Pbk

Gratis

This title contains current examples from the field of technology. It also covers global operations and the need for continuous improvement in the quality and productivity in the service industry

978-9353161149


Services Management
Service industries--Management

658.04 FIT

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