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Managed heart: commercialization of human feeling /

Hochschild, Arlie Russell

Managed heart: commercialization of human feeling / The managed heart: commercialization of human feeling Arlie Russell Hochschild - Berkeley, Calif. University of California Press 2012 - xx, 327 p. 22 cm.

TB1965/03
$29.95

ISBN: 9780520272941 (pbk.)

Subjects--Topical Terms:
Emotions--Economic aspects.
Work--Psychological aspects.
Employee motivation.

Dewey Class. No.: 152.4 HOC

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