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Essential guide to knowledge management: e-business and CRM applications /

Tiwana, Amrit.

Essential guide to knowledge management: e-business and CRM applications / The essential guide to knowledge management: e-business and CRM applications / Amrit Tiwana. - New Delhi : Pearson Education, 2001. - xxiv, 315 p. : ill. ; 24 cm. - Essential guide series .

Rs.275/-
Gratis
T.V.Subramanian

ISBN: 9788178083261 (pbk.)

Subjects--Topical Terms:
Knowledge management.--Electronic commerce.--Customer relations.
.

Dewey Class. No.: 658.4038 TWI

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