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Customer complaining behavior in retailing:an empirical study among young retail customers

Ratnayake, C.V et al.

Customer complaining behavior in retailing:an empirical study among young retail customers 2008 - 2008 - 03-08 V. 38 Issue. 8

Subjects--Topical Terms:
Marketing

Subjects--Index Terms: Customer Complaining Behavior;Retail sector;Retail Customers;

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