Services marketing: integrating customer forcus across the firm

Zeithaml, Valarie; Bitner, Mary Jo

Services marketing: integrating customer forcus across the firm - Irwin McGraw-Hill 2000 - xxviii, 620p.

0-07-231221-1


Marketing

Copyright @ 2024  |  All rights reserved, H.T. Parekh Library, Krea University, Sri City