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Evaluating service quality in technical institutes: a data envelopment analysis approach

Mahapatra, S. S.

Evaluating service quality in technical institutes: a data envelopment analysis approach J8564 2007 - 2007 - 40-53 V. 6 Issue. 1

Subjects--Topical Terms:
Management

Subjects--Index Terms: Technical education system (TES);Data envelopment analysis (DEA);EduQUAL;

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