Customer relationship management: emerging concepts, tools, & applications
Sheth, Jagdish; Parvatiyar, A; Shainesh, G
Customer relationship management: emerging concepts, tools, & applications - New Delhi Tata McGraw Hill 2001 - xv, 544p.
0-07-043504-9
Customer Relations
Customer relationship management: emerging concepts, tools, & applications - New Delhi Tata McGraw Hill 2001 - xv, 544p.
0-07-043504-9
Customer Relations