Services management: operations, strategy and information technology
Fitzsimmons, James A; Fitzsimmons, Mona J
Services management: operations, strategy and information technology - New York McGraw-Hill Inc 2000 - xxvi, 646p.+CD-ROM
CD rom
0-07-118115-6
Services Management
Services management: operations, strategy and information technology - New York McGraw-Hill Inc 2000 - xxvi, 646p.+CD-ROM
CD rom
0-07-118115-6
Services Management