Quality without tears: the art of hassle free management
Crosby, Phil .B
Quality without tears: the art of hassle free management - New York McGraw-Hill Book Company 1984 - xiii, 205p.
0-07-014530-X
Total Quality Management
Quality without tears: the art of hassle free management - New York McGraw-Hill Book Company 1984 - xiii, 205p.
0-07-014530-X
Total Quality Management