Methods for measuring quality of libraries
Bavakutty, M; Majeed, K.C.Abdul
Methods for measuring quality of libraries - New Delhi Ess Ess Pub. 2005 - 298 p. : illustrations 22 cm ; Hard Bound
Rs.650/-
There are several methods or tools or techniques to measure , control and improve the quality of a library. The quality can be perceived from the organizational level or user level or both, but the perceptions of a library user is most important as the quality of a library has been defined as the gap between the expectations of the user and the services of a library. The main objective of writing this book is to make the practising librarians acquainted with the various methods of measuring the quality of libraries.
978-817000439X
Library science
Libraries--Evaluation
Libraries -- Standards.
Methods for measuring quality of libraries - New Delhi Ess Ess Pub. 2005 - 298 p. : illustrations 22 cm ; Hard Bound
Rs.650/-
There are several methods or tools or techniques to measure , control and improve the quality of a library. The quality can be perceived from the organizational level or user level or both, but the perceptions of a library user is most important as the quality of a library has been defined as the gap between the expectations of the user and the services of a library. The main objective of writing this book is to make the practising librarians acquainted with the various methods of measuring the quality of libraries.
978-817000439X
Library science
Libraries--Evaluation
Libraries -- Standards.