Customer relationship management: perspective from the marketplace
Knox, Simon et al.
Customer relationship management: perspective from the marketplace - Oxford Butterworth Heinemann 2003 - xvi, 302 p.
Includes bibliographical references and index
978 0 7506 5677 1
Customer Relations
Customer relationship management: perspective from the marketplace - Oxford Butterworth Heinemann 2003 - xvi, 302 p.
Includes bibliographical references and index
978 0 7506 5677 1
Customer Relations