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Customer relationship management(CRM) at the speed of light: capturing and keeoing customers in internet real time

Greenberg, Paul

Customer relationship management(CRM) at the speed of light: capturing and keeoing customers in internet real time - New Delhi Tata McGraw Hill 2001 - xxiii, 360 P

ISBN: 0-07-04350-8

Subjects--Topical Terms:
Customer Relations

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