Measuring customer satisfaction and loyalty: survey design use and statistical analysis methods
Hayes, Bob E Ed.
Measuring customer satisfaction and loyalty: survey design use and statistical analysis methods - 3 - New Delhi New Age Int.Pub 2010 - xiii, 287 p.
978-81-224-2799-8
Customer Services
Measuring customer satisfaction and loyalty: survey design use and statistical analysis methods - 3 - New Delhi New Age Int.Pub 2010 - xiii, 287 p.
978-81-224-2799-8
Customer Services