Do you want to keep your customers forever? (Record no. 101958)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00373nam a2200145Ia 4500 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781422140277 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 PIN |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Pine, Joseph B Et.al |
| 245 ## - TITLE STATEMENT | |
| Title | Do you want to keep your customers forever? |
| 250 ## - EDITION STATEMENT | |
| Edition statement | - |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Name of publisher, distributor, etc. | Harvard Publications |
| Place of publication, distribution, etc. | Boston |
| Date of publication, distribution, etc. | 1995 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 85 p. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Customer Services, Customer equity |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Books |
| Withdrawn status | Lost status | Damaged status | Not for loan | Collection code | Home library | Current library | Date acquired | Source of acquisition | Cost, normal purchase price | Total Checkouts | Total Renewals | Full call number | Barcode | Date last seen | Date last checked out | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| GSB Collection | 04/04/2014 | - | 150.00 | 1 | 1 | 658.812 PIN | B1505 | 06/02/2018 | 12/12/2017 | 04/04/2014 | Books |