Focusing on your customer : expert solutions to everyday challenges (Record no. 101959)

MARC details
000 -LEADER
fixed length control field 00384nam a2200145Ia 4500
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9781422129753
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812 FOC
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name -
245 ## - TITLE STATEMENT
Title Focusing on your customer : expert solutions to everyday challenges
250 ## - EDITION STATEMENT
Edition statement -
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Name of publisher, distributor, etc. Harvard Publications
Place of publication, distribution, etc. Boston
Date of publication, distribution, etc. 2011
300 ## - PHYSICAL DESCRIPTION
Extent XII, 89
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer Services, Success in business
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Books
Holdings
Withdrawn status Lost status Damaged status Not for loan Collection code Home library Current library Date acquired Source of acquisition Cost, normal purchase price Total Checkouts Full call number Barcode Date last seen Price effective from Koha item type
        GSB Collection     04/04/2014 - 195.00   658.812 FOC B1506 04/04/2014 04/04/2014 Books

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