Profitable customer engagement: concept, metrics, and strategies (Record no. 102207)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00476nam a22001577a 4500 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9788132113409 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 KUM |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Kumar. V |
| 245 ## - TITLE STATEMENT | |
| Title | Profitable customer engagement: concept, metrics, and strategies |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | New Delhi |
| Name of publisher, distributor, etc. | Sage |
| Date of publication, distribution, etc. | 2013 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xviii,311p. |
| Other physical details | 25cm |
| 500 ## - GENERAL NOTE | |
| General note | Ane books ABPL/s/14-15/2063 dt.24-06-2014 Rs.795/- |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Customer relations management |
| -- | Brand - marketing |
| -- | Profit |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | V Kumar |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Books |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | Home library | Current library | Date acquired | Cost, normal purchase price | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | GSB Collection | H.T. Parekh Library | H.T. Parekh Library | 25/06/2014 | 0.00 | 658.812 KUM | B1732 | 16/07/2014 | 10/07/2014 | Books |