Disney U : how the disney university develops the world's most engaged loyal and customer centric employees (Record no. 103491)
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000 -LEADER | |
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fixed length control field | 00869nam a2200157 4500 |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 978-1259097331 |
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
Classification number | 658.3124 LIP |
100 ## - MAIN ENTRY--PERSONAL NAME | |
Personal name | Lipp, Doug |
245 ## - TITLE STATEMENT | |
Title | Disney U : how the disney university develops the world's most engaged loyal and customer centric employees |
260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
Place of publication, distribution, etc. | New Delhi |
Name of publisher, distributor, etc. | McGraw Hill |
Date of publication, distribution, etc. | 2013 |
300 ## - PHYSICAL DESCRIPTION | |
Extent | xviii, 222p. |
Other physical details | 23 cm Hard Bound |
500 ## - GENERAL NOTE | |
General note | Gratis |
520 ## - SUMMARY, ETC. | |
Summary, etc. | How has Disney succeeded in maintaining such a powerful workforce for so many years? Why are so many corporations and executives drawn to study how Disney continues to exemplify service and leadership standards? This book examines how Van perpetuated Walt Disney's timeless company values and leadership lessons, creating a training and more. |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name entry element | Success in business |
-- | Disney University |
-- | Customer relations--Management |
-- | Employees--Training |
942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
Koha item type | Books |
Withdrawn status | Lost status | Damaged status | Not for loan | Collection code | Home library | Current library | Date acquired | Source of acquisition | Total Checkouts | Barcode | Date last seen | Price effective from | Koha item type |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|
GSB Collection | 19/11/2018 | Gratis | 35536 | 19/11/2018 | 19/11/2018 | Books |