Customer relationship management: emerging concepts, tools and applications / (Record no. 118715)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00923cam a2200265 a 4500 |
| 001 - CONTROL NUMBER | |
| control field | 12726753 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20240327114958.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 020201s2001 ii a b 100 0 eng |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9780070435049 (hbk.) |
| 025 ## - OVERSEAS ACQUISITION NUMBER | |
| Overseas acquisition number | I-E-2002-287443; 80-91 |
| 035 ## - SYSTEM CONTROL NUMBER | |
| System control number | (DLC) 2002287443 |
| 037 ## - SOURCE OF ACQUISITION | |
| Source of stock number/acquisition | Library of Congress -- New Delhi Overseas Office |
| Terms of availability | Rs550.00 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | DLC |
| Transcribing agency | DLC |
| Modifying agency | DLC |
| 082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 CUS |
| 245 00 - TITLE STATEMENT | |
| Title | Customer relationship management: emerging concepts, tools and applications / |
| Statement of responsibility, etc. | edited by Jagdish N. Sheth, Atul Parvatiyar and G. Shainesh |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Chennai |
| Name of publisher, distributor, etc. | McGraw-Hill |
| Date of publication, distribution, etc. | 2023 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xv, 544 p. |
| Dimensions | 26 cm. |
| 500 ## - GENERAL NOTE | |
| General note | McGraw Hill<br/>DAQ46718/81<br/>Rs.1490/- |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Customer relations |
| General subdivision | Management |
| Form subdivision | Congresses. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Relationship marketing |
| Form subdivision | Congresses. |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Sheth, Jagdish N. |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Parvatiyar, Atul. |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Shainesh, G. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | Books |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | Home library | Current library | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | SIAS Collection | H.T. Parekh Library | H.T. Parekh Library | 27/03/2024 | 658.812 CUS | K14518 | 27/03/2024 | 27/03/2024 | Books |