Creating customer value: the synergy between after sales service and maintenance / (Record no. 121299)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00532nam a22001697a 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20241004192714.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 241004b |||||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 0074631454 (hbk.) |
| 040 ## - CATALOGING SOURCE | |
| Transcribing agency | Krea |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 GUR |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Gureja,Gopal K |
| 245 ## - TITLE STATEMENT | |
| Title | Creating customer value: the synergy between after sales service and maintenance / |
| Statement of responsibility, etc. | Gopal K. Gureja, |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | New Delhi, |
| Name of publisher, distributor, etc. | Tata McGraw Hill, |
| Date of publication, distribution, etc. | 1997. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xxxi, 393 Pages, |
| Dimensions | 26 cm. |
| 500 ## - GENERAL NOTE | |
| General note | Gratis<br/>T. V. Subramanian |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | Books |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | GSB Collection | H.T. Parekh Library | H.T. Parekh Library | Gratis | 04/10/2024 | 658.812 GUR | B3949 | 04/10/2024 | 04/10/2024 | Books |