CRM handbook : a business guide to customer relationship management (Record no. 84999)
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000 -LEADER | |
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fixed length control field | 00496nam a2200157Ia 4500 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
fixed length control field | 100324s9999 xx 000 0 und d |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 81-7808-568-2 |
100 ## - MAIN ENTRY--PERSONAL NAME | |
Personal name | Dyche, Jill |
245 ## - TITLE STATEMENT | |
Title | CRM handbook : a business guide to customer relationship management |
260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
Date of publication, distribution, etc. | 2002 |
Name of publisher, distributor, etc. | Pearson Education Asia Pvt. Ltd |
300 ## - PHYSICAL DESCRIPTION | |
Extent | xxiv, 307p. |
366 ## - TRADE AVAILABILITY INFORMATION | |
Detailed date of publication | 2002 |
541 ## - IMMEDIATE SOURCE OF ACQUISITION NOTE | |
-- | 4559 dt 23/09/2002 |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name entry element | Customer Relations |
942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
Koha item type | Books |
Withdrawn status | Lost status | Damaged status | Not for loan | Collection code | Home library | Current library | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Date last checked out | Price effective from | Koha item type |
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GSB Collection | 25/03/2010 | 2 | 658.812 DYC | 24534 | 22/01/2014 | 17/01/2014 | 21/06/2019 | Books | ||||||
GSB Collection | 31/07/2015 | 658.812 DYC | 36947 | 31/07/2015 | 31/07/2015 | Books |