Customer relationship management

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Material type: Text

TextPublication details: Pearson New Delhi 2012Edition: -Description: XV, 433ISBN:

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode
Books	H.T. Parekh Library	GSB Collection	658.812 CUS (Browse shelf(Opens below))	Available		36745
Books	H.T. Parekh Library	GSB Collection	658.812 CUS (Browse shelf(Opens below))	Available		B909

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Previous	658.812 CUS Customer service: extradinary results at Southwest Airlines, Charles Schwab, Land's end, American Express, Staples, and USAA	658.812 CUS Customer relationship management: perspective from the marketplace	658.812 CUS Customer relationship management: emerging concepts, tools and applications	658.812 CUS Customer relationship management	658.812 CUS Customer relationship management	658.812 CUS CRM in financial services	658.812 DAV Applying TQM to customer responsive management	Next

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