How to use power phrases to say what you mean, mean what you say, and get what you want

By: Material type: TextTextPublication details: New Delhi Tata McGraw- Hill 2004Description: vi,248 p. 22 cm ; PbkISBN:
  • 978-0070588694
Subject(s): DDC classification:
  • 302.2242 RUN
Contents:
Why powerphrases? : an idea whose time has come. Power up, stand up, speaktall ; Powerphrases 101 : the ABCs of powerphrases ; Poison phrases : respect-robbing words that weaken, vicious venom phrases that main ; Do you suffer from "powerphrase deficiency"? : take the powerphrase quiz and find out -- The six secrets of powerphrases. Secret #1. It's what you don't say : a powerphrase is short ; Secret #2. It's in the details : a powerphrase is specific ; Secret #3. Pick winning words that work : powerphrases are targeted ; Secret #4. The power of the simple truth : powerphrases say what you mean ; Secret #5. Protect the integrity of your words : powerphrases mean what you say ; Secret #6. There is power in nice : don't be mean when you say it ; A personal note about powerphrases -- Powerphrases in action. It seems like I've known you forever! : powerphrases to perfect the connection ; Make your opinion matter : powerphrases to say what you think ; The secret power of communicating feelings : powerphrases to say what you feel ; Ask so you will receive : powerphrases to make powerful requests ; The power of NO! : powerphrases to refuse what you don't want ; Listen so they speak freely : powerphrases to get them to open up ; When you really blew it : powerphrases to apologize sincerely without groveling ; To get good answers you need good questions : asking questions with powerphrases ; You don't have to put up with put-downs : powerphrase responses to unkind criticism ; Don't resist anger, defuse it : powerphrases to handle the angry person ; Use anger as a tool, not weapon : powerphrases to express anger ; How to disagree without being disagreeable : powerphrases to handle disagreements ; Homicide is not an option : use powerphrases to address issues ; What he says is not what she hears and what she says is not what he hears : powerphrases between the genders -- Put your best self forward with powerphrases. Tips for using powerphrases ; Answers to readers' most pressing, vexing, and perplexing communication questions ; Oh my gosh! Powerphrases really work! : success stories from the field ; Your powerphrases final exam -- A final personal note.
Summary: Introduces you to six easy-to-master communication technology that lets you say what you mean, mean what you say, and get what you want - at home, in the office, and in almost every social and interpersonal setting.
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Why powerphrases? : an idea whose time has come. Power up, stand up, speaktall ; Powerphrases 101 : the ABCs of powerphrases ; Poison phrases : respect-robbing words that weaken, vicious venom phrases that main ; Do you suffer from "powerphrase deficiency"? : take the powerphrase quiz and find out --
The six secrets of powerphrases. Secret #1. It's what you don't say : a powerphrase is short ; Secret #2. It's in the details : a powerphrase is specific ; Secret #3. Pick winning words that work : powerphrases are targeted ; Secret #4. The power of the simple truth : powerphrases say what you mean ; Secret #5. Protect the integrity of your words : powerphrases mean what you say ; Secret #6. There is power in nice : don't be mean when you say it ; A personal note about powerphrases --
Powerphrases in action. It seems like I've known you forever! : powerphrases to perfect the connection ; Make your opinion matter : powerphrases to say what you think ; The secret power of communicating feelings : powerphrases to say what you feel ; Ask so you will receive : powerphrases to make powerful requests ; The power of NO! : powerphrases to refuse what you don't want ; Listen so they speak freely : powerphrases to get them to open up ; When you really blew it : powerphrases to apologize sincerely without groveling ; To get good answers you need good questions : asking questions with powerphrases ; You don't have to put up with put-downs : powerphrase responses to unkind criticism ; Don't resist anger, defuse it : powerphrases to handle the angry person ; Use anger as a tool, not weapon : powerphrases to express anger ; How to disagree without being disagreeable : powerphrases to handle disagreements ; Homicide is not an option : use powerphrases to address issues ; What he says is not what she hears and what she says is not what he hears : powerphrases between the genders --
Put your best self forward with powerphrases. Tips for using powerphrases ; Answers to readers' most pressing, vexing, and perplexing communication questions ; Oh my gosh! Powerphrases really work! : success stories from the field ; Your powerphrases final exam --
A final personal note.

Introduces you to six easy-to-master communication technology that lets you say what you mean, mean what you say, and get what you want - at home, in the office, and in almost every social and interpersonal setting.

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