Heart of change: real-life stories of how people change their organizations
Material type: TextPublication details: Boston Harvard Business School Press 2002Description: xiv, 190 p. Hard BoundISBN:- 978-1578512546
- 658.406 KOT
Item type | Current library | Collection | Call number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|---|
Books | H.T. Parekh Library | GSB Collection | 658.406 KOT (Browse shelf(Opens below)) | Available | B2534 |
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Introduction : the heart of change --
Increase urgency --
Build the guiding team --
Get the vision right --
Communicate for buy-in --
Empower action --
Create short-term wins --
Don't let up --
Make change stick --
Conclusion : we see, we feel, we change.
John Kotter and co-author Dan Cohen delve deeper into the subject of change to get to the heart of how change actually happens. Through real-life stories from people in the trenches, in all kinds of organizations, the authors attack the fundamental problem that underlies every major transformation: How do you go beyond simply getting your message across to truly changing people's behavior?
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