Services marketing: integrating customer forcus across the firm
Material type: TextPublication details: 2000 Irwin McGraw-HillDescription: xxviii, 620pISBN:- 0-07-231221-1
Item type | Current library | Call number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|
Books | H.T. Parekh Library | 658.804 ZEI (Browse shelf(Opens below)) | Weeded Out | 22643 |
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