Competing in the third wave: the ten key management issues of the information age
Material type:![Text](/opac-tmpl/lib/famfamfam/BK.png)
- 978-0875848079
Item type | Current library | Collection | Call number | Status | Date due | Barcode | |
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H.T. Parekh Library | GSB Collection | 303.4833 HOP (Browse shelf(Opens below)) | Available | 21852 |
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Strategy: pursue renewal, not retrenchment --
Customer value: match competencies to customers --
Knowledge management: leverage knowledge for competitive advantage --
Business organization: organize around networks and processes --
Market focus: find and keep strategic, profitable, and loyal customers --
Management accounting: manage the business, not the numbers --
Measurement and control: strike a new balance between control and empowerment --
Shareholder value: measure the new source of wealth creation --
intellectual assets --
Productivity: encourage and reward value-creating work --
Transformation: adopt the third wave model.
Presents and provides solutions for the top ten issues facing managers suffering from "overchoice, an inevitable condition of the information age."--Jacket.
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