Competing in the third wave: the ten key management issues of the information age

By: Material type: TextTextPublication details: 1997 Harvard Business School Press BostonDescription: vii,253 p. 23 cm ; PbkISBN:
  • 978-0875848079
Subject(s):
Contents:
Strategy: pursue renewal, not retrenchment -- Customer value: match competencies to customers -- Knowledge management: leverage knowledge for competitive advantage -- Business organization: organize around networks and processes -- Market focus: find and keep strategic, profitable, and loyal customers -- Management accounting: manage the business, not the numbers -- Measurement and control: strike a new balance between control and empowerment -- Shareholder value: measure the new source of wealth creation -- intellectual assets -- Productivity: encourage and reward value-creating work -- Transformation: adopt the third wave model.
Summary: Presents and provides solutions for the top ten issues facing managers suffering from "overchoice, an inevitable condition of the information age."--Jacket.
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Strategy: pursue renewal, not retrenchment --
Customer value: match competencies to customers --
Knowledge management: leverage knowledge for competitive advantage --
Business organization: organize around networks and processes --
Market focus: find and keep strategic, profitable, and loyal customers --
Management accounting: manage the business, not the numbers --
Measurement and control: strike a new balance between control and empowerment --
Shareholder value: measure the new source of wealth creation --
intellectual assets --
Productivity: encourage and reward value-creating work --
Transformation: adopt the third wave model.

Presents and provides solutions for the top ten issues facing managers suffering from "overchoice, an inevitable condition of the information age."--Jacket.

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