Capturing customer's hearts: leave your competition to chase their pockets

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Material type: Text

TextPublication details: 2000 Pearson Education Ltd., EnglandDescription: xv, 223pISBN:

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode
Books	H.T. Parekh Library	GSB Collection	658.812 CLE (Browse shelf(Opens below))	Available		23037

Previous						No cover image available		Next
Previous	658.812 CAR Many thin companies	658.812 CHA Successful help desk management in a week	658.812 CHA Data driven :	658.812 CLE Capturing customer's hearts: leave your competition to chase their pockets	658.812 CLU Cluetrain manifesto: the end of business as usual	658.812 CUR Customer marketing methods : how to implement and profit from customer relationship management	658.812 CUS Customer service: extradinary results at Southwest Airlines, Charles Schwab, Land's end, American Express, Staples, and USAA	Next

530 dt 08/03/2001

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