Customer relationship management: a strategic imperative in the world of e-business

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Material type: Text

TextPublication details: 2000 John Wiley & Sons Canada Ltd., TorontoDescription: Suhasini/OS, PGDM xviii, 345pISBN:

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode
Books	H.T. Parekh Library	658.812 BRO (Browse shelf(Opens below))	Weeded Out		23170

Previous					No cover image available	No cover image available	No cover image available	Next
Previous	658.812 BHA Pragmarketism: pragmatic marketing insights for winning Indian consumers /	658.812 BLO Inside advantage: the strategy that unclocks the hidden growth in your business	658.812 BRO Customer relationship management: a strategic imperative in the world of e-business	658.812 BRO Customer relationship management: a strategic imperative in the world of e-business	658.812 BRO What customers value most: how to achieve business transformation	658.812 CAR Customer care: trainer's guide	658.812 CAR Customer care: participant's guide	Next

TRP/INV/002039 dt 09/03/2001

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