Relationship-base enterpris: powering business success thru' customer relationship

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TextPublication details: 2000 McGraw-Hill Ryerson TorontoISBN:

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode
Books	H.T. Parekh Library	GSB Collection	658.812 McK (Browse shelf(Opens below))	Available		23738

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Previous	658.812 LOW Customer retention: integrated process for keeping your best customers	658.812 MAH Customer value investment : Formula for sustained business success.	658.812 MAH Customer crisis: turning an unhappy customer into a life-long client	658.812 McK Relationship-base enterpris: powering business success thru' customer relationship	658.812 MIT Value space: winning the battle for market leadership	658.812 MUK Customer focus: the new imperative: customer service and satisfaction Vol I	658.812 MUK Customer relationship management : a strategic approach to marketing	Next

19563 dt 05/09/2001

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