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Secrets of customer relationship management: it's all about how to make them feel

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Material type: Text

TextPublication details: 2000 McGraw-Hill Cos LondonDescription: xviii, 315pISBN:

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode
Books	H.T. Parekh Library	GSB Collection	658.812 BAR (Browse shelf(Opens below))	Available		25079

Bill no B2562244 dt 25/09/2002

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