The customer centered enterprise: achieve extraordinary results by putting customers first

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Material type: Text

TextPublication details: 2003 Tata McGraw Hill Publishing Company New DelhiDescription: XV+245ISBN:

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode
Books	H.T. Parekh Library	GSB Collection	658.812 THO (Browse shelf(Opens below))	Available		27183

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Previous	658.812 STU Customer service: empowerment & entrapment	658.812 SUG Customer relationship management	658.812 SWI Accelerating customer relationships: using CRM and relationship technologies	658.812 THO The customer centered enterprise: achieve extraordinary results by putting customers first	658.812 TIM Seven-power strategy for building customer loyalty	658.812 TSC e-service: eat or be eaten: speed, technology and price built around service	658.812 WEL Kaizen strategies for customer care: how to create a powerful customer care program and make it work	Next

4473 dt 26/02/2004

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