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Customer chemistry: how to keep the customers you want-and say "Good Bye" to the ones you don't

By: Material type: TextTextPublication details: 2002 Tata McGraw Hill New DelhiDescription: XIII+234ISBN:
  • 0-07-058732-9
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Item type Current library Collection Call number Status Date due Barcode
Books Books H.T. Parekh Library GSB Collection 658.812 NAY (Browse shelf(Opens below)) Available 27479

6294 dt 30/06/2004

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