Customer service best practuces: case studies and strategies

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Material type: Text

TextPublication details: 2004 Jaico Pub House BombayDescription: XVI+475ISBN:

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode
Books	H.T. Parekh Library	GSB Collection	658.812 ZEM (Browse shelf(Opens below))	Available		28138

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Previous	658.812 ZAN Amaze your customers	658.812 ZEI Delivering quality service: balancing customer perceptions & expectations	658.812 ZEM e-service: 24 ways to keep your customers- when the competition i just a click away	658.812 ZEM Customer service best practuces: case studies and strategies	658.81202854 WIE Custom enterprise.com: every product: every price every message	658.81203321 UPP Customer relationship management in indian banking industry.	658.8120954 DWI Service sector in India	Next

851 dt 04/03/2005

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