Cases in call centre management

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Material type: Text

TextPublication details: 2005 Jaico Pub House BombayDescription: X+356ISBN:

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode
Books	H.T. Parekh Library	GSB Collection	658.812 FEI (Browse shelf(Opens below))	Available		28840

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Previous	658.812 DYC CRM handbook : a business guide to customer relationship management	658.812 DYC CRM handbook : a business guide to customer relationship management	658.812 EFF Effective call center training : soft skills	658.812 FEI Cases in call centre management	658.812 FEI Cases in call center management : great ideas at work	658.812 FOC Focusing on your customer : expert solutions to everyday challenges	658.812 FOS Successful customer relationship marketing: new thinking, new...new tools...	Next

1205 dt 26/09/2005

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