Managing customer relationships in service industries

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Material type: Text

TextPublication details: 2005 Excel Books New DelhiDescription: VI+266ISBN:

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode
Books	H.T. Parekh Library	GSB Collection	658.812 NAR (Browse shelf(Opens below))	Available		30458

Previous								Next
Previous	658.812 MIT Value space: winning the battle for market leadership	658.812 MUK Customer focus: the new imperative: customer service and satisfaction Vol I	658.812 MUK Customer relationship management : a strategic approach to marketing	658.812 NAR Managing customer relationships in service industries	658.812 NAS Delighting your customers: keep your customers coming back time and time again	658.812 NAY Customer chemistry: how to keep the customers you want-and say "Good Bye" to the ones you don't	658.812 NEW Loyalty.com: customer relationship management in the new era of internet marketing	Next

2006/CRB/0000151/27/11/2006

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