Customer relationship management: a data based approach

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Material type: Text

TextPublication details: 2006 John Wiley & Sons (Asia) Pte Ltd., SingaporeDescription: XXIV+323ISBN:

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode
Books	H.T. Parekh Library	GSB Collection	658.812 KUM (Browse shelf(Opens below))	Available		31023

Previous			No cover image available				No cover image available	Next
Previous	658.812 JOH Real world customer service	658.812 KAP Brand serve: 31 customer service prescriptions	658.812 KAU Relationship marketing: focussing on consumer complaints	658.812 KUM Customer relationship management: a data based approach	658.812 KUM Profitable customer engagement: concept, metrics, and strategies	658.812 KUM Customer relationship management: concepts & application	658.812 LAN Delivery profitable Value	Next

427 dt 20/02/2007

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