Manager's toolkit : the 13 skills managers need to succeed

Rs.377/- Gratis From Hindustan Subscription

Part 1. Learning the basics
1. Setting goals that others will pursue : committing to an outcome
Begin with strategy
Top-down or bottom-up?
Characteristics of effective goals
Developing unit goals
Prioritizing
Your goals as manager
Four steps to accomplishing goals
Periodic review
After-action review
Summing up
2. Hiring the best : the role of human assets
Defining job requirements
Recruiting promising candidates
Interviewing
Evaluating the candidates
Making the decision and offer
Don't forget process improvement
Summing up
3. Keeping the best : why retention matters
Retention matters
Why people stay
Why people leave
Market-wise retention
General strategies for retention
The role of work-life balance
Summing up
4. Delegating with confidence : avoid being overworked and overwhelmed
Benefits of delegating
Warning signs
Guidelines for effective delegating
Approaches to delegation
Preparing to delegate
Making the assignment
Control, monitoring, and feedback
After-action review
Summing up
5. Managing your time : making the most out of your day
Understanding how you spend your time
Let your goals guide your way
Scheduling your time
Three enemies of time management, and how to defeat them
Summing up.
Part 2. Reaching the next level

6. Managing teams : forming a team that makes the difference
Teams, and when to use them
Characteristics of effective teams
Designing the team
Operating as a team
The leader's role
Evaluating team performance
Becoming an effective team leader
Summing up
7. Appraisal and coaching : improving results with feedback
Performance appraisal
Coaching
Summing up
8. Handling problem employees : motivating or letting go
Principles of motivation
The feedback approach
Handling "C" performers
When all else fails : handling a dismissal
Summing up
9. Dealing with crises : don't wait until they hit
What is a crisis?
Avoiding the crisis
Preparing to manage the crisis
Recognizing the crisis
Containing the crisis
Resolving the crisis
Learning from the crisis
Frequently asked questions
Summing up
10. Developing your career : and theirs
Not just up
First, know yourself
Your core business interests
Your work values
Your skills
Finding development opportunities at your company
Career development for your people
Summing up
11. Becoming a leader : the final challenge
The challenge of contemporary leadership
Characteristics of effective leaders
The tensions leaders must balance
Crafting a vision that others will follow
Be a change agent
Leading when you're not the boss
Summing up
12. Strategy : a primer
What is strategy?
Steps for formulating strategy
Be prepared for change
Summing up. pt.
Part 3. Mastering the financial tools
13. Budgeting : seeing the future
What is budgeting?
Budget functions
Types of budgets
The master budget
The human side of budgeting
Summing up
14. Understanding financial statements : making more authoritative decisions
Why financial statements?
The balance sheet
The income statement
The cash flow statement
Where to find it
Summing up
15. Net present value and internal rate of return : accounting for time
Time value, and why it matters
Calculating return on investment
Net present value
Internal rate of return
Summing up
16. Break even analysis and operating leverage : understanding cash flow
Operating leverage
Summing up

This comprehensive guide is an essential primer for managers who seek to develop the skills and capabilities that will help them excel in a complex business world. From hiring and retaining good people to motivating and developing team members, from understanding key financial statements to delegating work effectively, and from setting goals for others to managing your own career, the actionable advice in this guide will help you stay at the top of your game