TY  - BOOK
AU  - Singh, Dalip
TI  - Emotional intelligence at work : a professional guide
SN  - 978-0761935320
U1  - 158.7 SIN 
PY  - 2006///
CY  - New Delhi
PB  - Sage
KW  - Psychology; emotional intelligence
N1  - Rs.425/-; Emotional Intelligence: The Concept
Emotional Intelligence and Your Personality
Emotional Intelligence and Interpersonal Relations
Know How Emotions Affect Physical Health
Emotional Skills That Managers Should Learn
Know Your EQ: Emotional Quotient Test
References and Select Bibliography
N2  - Emotional Intelligence or Emotional Quotient (EQ) is increasingly being recognized as a key determinant to professional success in today's high-stress environment. This third, thoroughly revised edition of an highly acclaimed book is an essential guide to recognize, understand and manage emotions. The author describes emotional intelligence as consisting of three psychological dimensions- emotional sensitivity, emotional maturity and emotional competency-which motivate individuals to maximise productivity, manage change and resolve conflicts. A special feature of the book is the references to
ER  -