TY  - BOOK
AU  - Kock, Ned
TI  - Systems analysis and design fundamentals : a business process redesign approach
SN  - 9788178299174
U1  - 658.4038011 KOC 
PY  - 2008///
CY  - New Delhi
PB  - Response/Sage
KW  - Information technology; system design
ER  -