TY  - BOOK
AU  - Chaturvedi, P. D. & Chaturvedi, Mukesh
TI  - Business communication : concepts, cases, and applications
SN  - 9788131718728
U1  - 658.45 CHA 
PY  - 2011///
CY  - New Delhi
PB  - Pearson
KW  - Communication in management ; Commercial correspondence
ER  -