Ed Peelen <br/><br/>
Customer  relationship management 

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 - New Delhi  Pearson  2012 
 - XV, 433 
<br/><br/><label>ISBN: </label>9788131725405 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations - Management
<br/><br/><label>Dewey Class. No.: </label>658.812 CUS