Parasuraman A Et.al <br/><br/>
Marketing research 

 - 
 - New Delhi  Dreamtech  2009 
 - XXI, 638 
<br/><br/><label>ISBN: </label>9788177227574 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Marketing
<br/><br/><label>Dewey Class. No.: </label>658.83 PAR