TY  - BOOK
AU  - Hoover, John & Disilvestro, Roger P
TI  - Art of constructive confrontation: How to achieve more accountability with less conflict
SN  - 978812606539
U1  - 658.3145 HOO 
CY  - New Delhi
PB  - Wiley India
KW  - Conflict management, Communication management, Personnel management
ER  -