Sarkar, Debashis <br/><br/>
How can I help you? : 5 mistakes to avoid in customer service 

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 - London  Random  2013 
 - XVIII,235 
<br/><br/><label>ISBN: </label>9788184003000 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Consumer satisfaction
<br/><br/><label>Dewey Class. No.: </label>658.812 SAR