TY - BOOK AU - Butterfield, Jeff TI - Soft skills for everyone SN - 9788131514672 U1 - 658.4092 BUT PY - 2011/// CY - Delhi PB - Cengage KW - Stress management KW - Communication skills N1 - 1. Written communication 2. Verbal communication 3. Problem solving and decision making 4. Team work and team building 5. Professionalism ER -