TY  - BOOK
AU  - Atkinson, Philip E
TI  - Creating culture change : the key to successful total quality management
SN  - 9781854230719
U1  - 658.562 ATK 
PY  - 1990///
CY  - U K
PB  - IFS ltd.
KW  - Quality control
KW  - Total Quality Management
KW  -  Corporate Culture
N1  - This book Gratis: received from Prof. Raghuraman
ER  -