Return on investment (ROI) basics
- Delhi Cengage Learning 2011
- x, 187 p. 24 cm ; Pbk
Velan/VBS/339/15-16/15-03-16 Rs.480/-
1. The basics 2. Plan Your Work 3. Collect Data 4. Isolate Program Impact 5. Do the Math 6. Toot Your Horn 7. Sustain Momentum
'ROI decoded for trainers by the leading ROI experts in the field. Return on Investment (ROI) Basics provides a baseline exploration of ROI for both novice and experienced WLP practitioners. Additionally, it includes a review of two essential, often overlooked, steps in the ROI process: communicating results and integrating ROI into an organization's learning programs.