Phillips, Patricia Pulliam; Phillips, Jack J.,

Return on investment (ROI) basics - Delhi Cengage Learning 2011 - x, 187 p. 24 cm ; Pbk

Velan/VBS/339/15-16/15-03-16 Rs.480/-

1. The basics
2. Plan Your Work
3. Collect Data
4. Isolate Program Impact
5. Do the Math
6. Toot Your Horn
7. Sustain Momentum

'ROI decoded for trainers by the leading ROI experts in the field. Return on Investment (ROI) Basics provides a baseline exploration of ROI for both novice and experienced WLP practitioners. Additionally, it includes a review of two essential, often overlooked, steps in the ROI process: communicating results and integrating ROI into an organization's learning programs.

9788131515259


Employees--Training of--Cost effectiveness
Employees--Training of--Evaluation
Rate of return
Organizational effectiveness--Measurement
Performance--Measurement

658.401 PHI