TY  - BOOK
AU  - Imai, Masaaki.
TI  - Gemba Kaizen: a commonsense, low-cost approach to management
SN  - 978-0070314462
U1  - 658.4 IMA 
PY  - 1997///
CY  - New York
PB  - McGraw Hill
KW  - Service industries--Management
KW  - Industrial management
N1  - Gratis received from our chairman IFMR- Mr. Sesasayee $24.95/-
ER  -