TY - BOOK AU - Lipp, Doug TI - Disney U : how the disney university develops the world's most engaged loyal and customer centric employees SN - 978-1259097331 U1 - 658.3124 LIP PY - 2013/// CY - New Delhi PB - McGraw Hill KW - Success in business KW - Disney University KW - Customer relations--Management KW - Employees--Training N1 - Gratis N2 - How has Disney succeeded in maintaining such a powerful workforce for so many years? Why are so many corporations and executives drawn to study how Disney continues to exemplify service and leadership standards? This book examines how Van perpetuated Walt Disney's timeless company values and leadership lessons, creating a training and more ER -