TY  - BOOK
AU  - Open University
TI  - Improving performance: sessions 1-3 
SN  - 978-0749257156
U1  - 658.3 OUP 
PY  - 2003///
CY  - UK
PB  - Open University
KW  - Human Resource Management
N1  - 1.A holistic guide to performance improvement
2.Figuring out problems
3.Different costs from different methods
ER  -